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A good ship crew management is an essential aspect of maritime and ship management since it ensures the smooth operations of human resources. Are you looking to commission the services of a crew manager? It’s important to know what crew managers concern themselves with. This way, you’ll be able to seek out the best ones to work with. Here are some of the concerns that a good crew manager should sufficiently address.
Emergency re-routing
Travel plans can change in an instant. They are subject to a range of factors such as weather patterns and availability. In these situations, plans are often rearranged. Crew managers must prepare for situations like this. They need to take into account these external factors and figure out the best course of action. They also need to figure out the most cost-efficient flights and their availability. The last thing they want is a delay, so they must act fast.
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Recruitment and retainment of staff
Crew management involves the recruitment, selection, deployment, training, and on-going management of seafarers. It may also involve administrative work, such as travel arrangements and career development. Staff retainment is among the most pressing issues that crew managers have to deal with. As plenty of seafarers are quite young, they tend not to stay too long in the shipping industry. Turnover rates tend to be quite high, and this has made it difficult for managers to keep the same staff and train new talent. Crew managers have to work hard to keep their staff by maintaining crew satisfaction.
Seafarer happiness
Crew managers must maintain the happiness and well-being of seafarers. This is one way of being able to keep staff with them for a long period of time. Seafarers need to feel engaged and content at sea. Managers have to encourage them to consider a long-time career in shipping. This means providing excellent support for their crew members and opportunities for development.
Effective communication
Effective communication is vital for smooth operations among crew management, suppliers, and seafarers. Crew managers have to find ways to share information with different parts of the world. They also need to streamline communication between them and their team. Managers must establish proper guidelines and process to keep everyone up-to-date.
Cost-efficient operations
Ship operations run on a tight and controlled schedule. It’s the duty of the crew managers to ensure that everything is going according to plan. They need to be on their feet to make necessary adjustments in the event that the ship gets thrown out of schedule. Abrupt crew changes and stalled vessels could cost the company tons of money and time. Crew managers need to reduce costs, and at the same time, maintain or increase efficiency. To stick to a strict budget and schedule, managers must streamline their workflow. Workflow management platforms and crew management tools help with this.
These are a few of the things that crew managers need to oversee. Chances are, these are things that you most likely worry about too, whether you’re a shipowner or charterer. A good crew manager can handle these responsibilities for you. It pays to work with a reputable crew manager with a track record of high-quality results.
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